With the uncertainties brought about by the
current crisis, Filipinos are now looking at various ways to address their
personal finance concerns, making it the most read topic on the internet after
Enhanced Community Quarantine and Health.
A white paper released by AdSpark, Inc., a
portfolio company under Globe Telecom’s 917Ventures, showed that
consumption of Personal Finances as a topic grew by 800% from January 2020 to
end of March 2020 when most Filipinos were required to stay at home.
This was supported by the Global Web Index which
tells in numbers how people foresee the impact of the situation on their
personal finances. Of the Filipinos surveyed, 65% believed that the
COVID-19 pandemic will have a big impact on their personal finances while 15.7%
said the effect could be greater.
In February and March, the conversation around
personal finances also shifted from loans to the effects of COVID-19 on oil
prices and the stock market as well as the global economy. With such volatility
in the economy, there is lower interest in growing future money and
greater interest in maintaining present money.
“COVID-19 feels like a second chance to
me. From now on, I want to save more and fast track myself to the
road of financial independence,” said Jane Cruz, 36, who takes care of her
immunocompromised parents. “If before, my savings were simply to prepare for a
rainy day, I now look at it in the perspective of preparing finances in case
only one person in the household is able to provide income, just like now.”
Income is an even bigger concern for those part
of the gig economy. Sam, another interviewee from a gig company, said
that her fear is “Zero client requests. Basically no clients equals no
pay. Difficult to look for other companies to partner with since most
businesses have put their operations on hold too.”
Small businesses are also afraid of the impact
of recession. “You cannot expect consumers to spend and money to just
come pouring in. Both consumers and brands will act more conservatively
so that the economy will not move as quickly as before,” said Liz, who works
for a logistics and delivery company.
And since this is a global issue, Overseas
Filipino Workers are hit as well. On a national level, remittances are
affected while on a personal level, their families suffer too.
However, despite their worries about personal
finances, Filipinos tend to avoid the topic when posting on social media.
Instead they fight for the more financially-challenged who need more help
from the government. They would also rather talk about politics, health and
ECQ.
According to the local study, at first glance,
those on social media seemed to be concerned only about those who need to make
financial ends meet. But what people read about online personally tells a
deeper story: They are, actually, concerned with their own financials.
AdSpark uncovers the real concerns, fears,
motivations, and expectations of a Filipino consumer during the Covid-19
crisis, attempting to tackle and map out behavioral changes and formations of
habit, post-crisis.
For brands and marketing practitioners to keep
in close touch with their respective target audiences, it is important to
continuously understand the ever-evolving Filipino and his content consumption
– How he copes with the radical changes caused by the outbreak and explores how
it will potentially change him for years to come.
“Using our brand planning proprietary tools, we
wanted to delve deeper and understand the Filipino psyche in this very critical
period. This is a provocative way to help leaders in various enterprises
understand what consumers need and want in this age of crisis” said Onat
Roldan, AdSpark President and CEO.
AdSpark generated the report by using its own
AdSpark intelligence platform. AdSpark Intelligence uses social listening that
tracks mentions, comments, and sentiments across the internet; and content
consumption which measures what Filipinos are reading and viewing online.
To learn more and explore the other four tension
points in this study, download the full report here. https://adspark.ph/thought-sparker-portrait-covid-19-crisis-filipino/
COVID-19 pandemic makes Filipinos mindful of personal finances
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