CAGAYAN DE ORO CITY (PIA)–Services are brought closer to members as PhilHealth-10 opens another business center, November 9, at Ororama supercenter in Carmen, here.
Delio A. Aseron II, PhilHealth-10 acting vice president, said the opening of the business center is to make sure services of Philhealth are within reach of its members.
Transactions include Universal Healthcare and availment of benefits, request for assistance and membership concerns, updating and verifying of records, registration of dependents, issuance of PhilHealth IDs and membership of data records and payment.
“Rest assured ang PhilHealth nais po natin maramdaman ng ating kababayan, ngayong panahon ng pandemya, nais nating ipaalam sa kanila na ang PhilHealth kaagapay nila oras na sila magkasakit at maaksidente,” said Aseron.
(Rest assured PhilHealth would like the people to feel that amid pandemic, PhilHealth is their shoulder to lean on in time of sickness or accidents.)
COVID-19 benefits from PhilHealth include COVID-19 testing package at P3,409. If confined with pneumonia and COVID-19 positive, mild case rates for pneumonia starts at P43,000 deducted from total bill up to 786,000 for critical pneumonia due to COVID.
As the new head of PhilHealth-10, Aseron shared his marching order was to spearhead implementation of Universal Healthcare saying, “The focus of Philhealth is to strengthen its packages.”
His thrust includes the acronym CDO: C-Communication, communicating with stakeholders especially on correct information; D- Drive for excellence, where frontline services are continuously improved and Filipinos to feel their hospital expenses are lessened; O- Offer for pro-active assistance.
“Nais naming ibalik ang sense of urgency, ang importansya ng members natin, ‘pag sila ay pumupunta sa PhilHealth sila ay naasikaso agad at lahat ng kailangan nila nareresolba, dahil ang thrust natin ay dapat aksyon agad,” Aseron said.
(We would like to bring back the sense of urgency, the importance of members, if they come to Philhealth they are immediately taken cared of and all their needs are resolved because our thrust is Immediate Action.)
PhilHealth is a partner in health in times of emergency or when loved ones get sick or hospitalized, said Aseron. (JMOR/PIA-10)