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Thursday, June 1, 2023

Power outage in flooded areas and in Maa explained

Davao Light & Power Company temporarily cut off the power supply in heavily flooded areas in the evening of August 4. This procedure was undertaken in order to avoid electrocution incidents as water level is rapidly rising and has already reached household electrical outlets.

A total of 4,483 of its customers were affected by the power interruption due to flooding in Talomo and Bangkal areas. Power was restored progressively when water in some areas had subsided and was fully restored the following day, August 5.

The residents, whose homes were flooded ar advised to have their electrical lines checked by an electrician to ensure safety.

Meanwhile, a separate power interruption was also experienced by Davao Light customers in Brgy. Langub, along Diversion Road and some parts of Maa on August 4 at around 9:30 p.m..

The service disruption was due to a vehicular accident that damaged one of Davao Light’s poles along the Diversion Road. The risks brought about by the heavy rain contributed to the longer duration of the power interruption.

Restoration in the majority of the affected areas started at 11:34 p.m. However, some areas were isolated and still do not have power until the next day, August 5 at 9:41 a.m., when the repair works have been completed.

Davao Light deeply apologizes to its customers for the inconvenience brought about by these unscheduled power interruptions which are beyond its control.

For inquiries and concerns, Davao Light can be contacted through its 24/7 Customer Contact Service at 229-3572, 0917-864-2793 (Globe), 0920-970-1357 (Smart) or through its Facebook page.

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