To our customers, partners, and stakeholders,
It’s been a week since the enhanced community quarantine in Luzon was quickly put into effect, an unexpected but necessary measure to fight COVID-19 and keep all Filipinos safe and healthy.
With most of us now working from home and many schooling our children as well, we are suddenly confronted with the essential need to be online at all times. With Globe’s critical skeletal force working full time, we are doing all we can to keep you connected and productive at home. Our initial responses include giving free access to reliable and verified news and information sources; and free and unlimited public wifi in a growing list of hospitals, airports, and supermarkets. We are also waiving call charges to important COVID-related hotlines; extending due dates for bill payments and rewards points expiry; increasing your data allocation at home; opening up all digital channels for reloading, payments, and other services; and enabling you and businesses to continue operating as smoothly as possible.
Together, we are also raising funds to help our healthcare frontliners and hospitals in need through our GCash and Globe Rewards donation channels.
We will continue to come up with new programs and solutions to help you cope with the challenges that lie ahead, as we all stay #SafeAtHome. To know the latest information about our COVID-19 related responses, please visit www.globe.com.ph.
We remain steadfast in our commitment to stand with you at this difficult time. Together, as a nation, we shall overcome this crisis.
President and CEO